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We want you to be 100% satisfied with every order you place with us. If you're not entirely satisfied with
your order, you may return it to us within 14 days for an exchange or a full refund (except your original postage).
To return items, please send them back to us with your receipt and a note stating whether you'd like a refund
or an exchange (and what product/size/colour you'd like).
Our returns address is:
Packyourbags Travel Store
Returns Department
33 Mount Pleasant Road
Tunbridge Wells
Kent
TN1 1PN
The goods must be returned in new condition and be accompanied by the original packaging and receipt. Your credit
card used for the purchase will be refunded the original purchase amount (less delivery charges as appropriate) within
30 days of the cancellation.
In the case of 'faulty goods' where the packaging may have been opened or discarded the packaging state or otherwise
is not material to the return. Your rights under the Sale of Goods Act 1979 (as amended) will be fully complied with.
Nothing in these terms affects your statutory rights as a consumer.
Our aim is your complete satisfaction...
Our aim is your complete satisfaction…
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